Please follow the signs leading to the Arrivals Hall. After entering the Arrivals Hall on the way to the exit turn left and on the right hand side you will see the office after 15 meters. A banner by the exit will point at the exact direction of the office. No shuttle required
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
Additional driver fee is 4.20 EUR per day with a maximum charge of 42.00 EUR per rental. Rental conditions apply to all additional drivers. All fees quoted are inclusive of VAT.
After hours is a service provided, to pick up and/ or return a vehicle outside branch opening hours. An additional charge of 20 EUR including VAT applies and should be paid at the rental counter on the time of pick-up. This service charge applies for hours 20:00-08:00.
The minimum age requirement to drive all vehicles is 21. There is no maximum rental age. No additional fees apply to young drivers.
Out of country (Cross Border) rentals are allowed to certain countries outside of Bulgaria. Out of country rentals require prior approval (at least 5 working days prior to the pick-up date) and are charged at an extra 120EUR per rental.
Out of country rentals are allowed only into following Countries: Albania, Bosnia, Greece, Germany, Moldova, Montenegro, Austria, Croatia, Italy, Romania, Slovakia, Slovenia, Serbia, Czech Republic, North Macedonia, Hungary, and Switzerland.
Out of country rentals are not allowed to countries that are not listed above.
Process and publication of green card (cross border third party insurance): The minimum time of publication of a green card is 5 working days. The green card covers the rented vehicle with basic insurance (T.P.I.) as long as it remains in the borders of the country for which it is issued. Roadside assistance - car replacement is available while driving to the above listed countries except Albania, Bosnia, Moldova and Montenegro.
Collision Damage Waiver (CDW) reduces the deductible in the event of damage of the vehicle.
If CDW is not included in the reservation, it is available for purchase at the rental counter. The standard deductible is 720 EUR for the vehicle categories Mini and Economy, 1200 EUR for Compact, Intermediate and Standard cars, and 1800 EUR for Full Size cars. The deductible will be charged every time a vehicle is damaged, lost, not returned.
Before purchasing CDW it is advised to determine if personal coverage is adequate to cover damage, theft, loss of revenue, administration fees, diminishment of value, and any towing, storage, or impound fees. If CDW is declined, the renter will be required to pay these charges and seek compensation through their carrier of personal coverage. CDW is not insurance.
All amounts above are inclusive of VAT.
If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: office@enterpriserentacar.bg, tel. no. 00359 243 909 50.
One Way Rentals-
Domestic one way rentals are allowed for all car groups. Drop fees apply.
Domestic one-way drop fees-
Sofia to Bourgas vice versa 150.00 EUR plus VAT.
Sofia to Varna vice versa 180.00 EUR plus VAT.
Bourgas to Varna vice versa 70.00 EUR plus VAT.
Sofia Airport to Sofia City vice versa is free of charge.
One ways have to be pre-booked and the minimum length of rental must be at least 5 days for domestic one ways. All domestic one way rentals are on request.
International one-way rentals are also allowed on request to select locations. A drop fee applies. This fee amount varies depending on the one-way route and destination location. For more information on international one-way drop fees, available routes and conditions it is recommended to contact our reservations department at 359 24390950
Refueling policy- customers must return the car with a full tank or the same amount of fuel in the rental vehicle at time of pickup or refueling charges will apply. Unleaded-diesel - 3.00 EUR per litre, including VAT.
During the winter season, all rental vehicles are fitted with winter tires in accordance with local road laws. Winter tires are included in all rates.
Visa, American Express, Eurocard and Mastercard credit cards are accepted. All cards presented must be in the renter’s name. A security deposit will be blocked on the credit card and the estimated cost of the rental will be charged at the time of pickup. The deposit will be released by the cardholder's bank upon notification of return of the vehicle. The security deposit for Mini and Economy car groups is 360EUR, for Compact, Intermediate and Standard car groups is 600EUR and for Full Size car groups is 1080EUR. All amounts mentioned are including VAT. Debit cards, cash cards and cash are accepted as forms of payment for the rental or to purchase additional products, but not for the security deposit block. Please enquire at the local branch for details.
All drivers must present a full valid driving license and a valid identity card or passport. All drivers must also have held their full license for a minimum of 1 year. Renters holding a driving license from an EU member state or a country-state, which is part of the Vienna convention accordance to the law of treaties, do not require an International Driving Permit. For all other countries a valid International Driving Permit is required along with the national/ domestic driving license. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Please note that we reserve the right to request additional ID or conduct further identification checks if needed, which may include an identity check with an external organization. Upon the United Kingdom leaving the European Union (EU) the requirements for UK Driving license holders driving in EU member states may change. Please check requirements before travelling. Government advice may be found at: https://www.gov.uk/guidance/prepare-to-drive-in-the-eu-after-brexit.
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