The rental counter is located in Terminal E Arrival Hall. Please follow the signs for car rentals. When passing the Schengen Zone Departure-Arrival in Terminal E please look for and follow the signs for car rentals. The rental counter is located in the Terminal E Arrival Hall.
You can save time at the counter when you activate Accelerated Check-in online. Just provide your driver's license and contact information that are normally collected at pick-up and we will be ready when you arrive. You'll be on the road and on vacation before you know it!
Picking up your vehicle after the location closes is easy with Alamo. After Hours Pick-Up might require you follow a few additional steps, which you'll see in your confirmation email.
Returning your vehicle after the location closes is easy with Alamo. We'll tell you where to park it; just drop the keys in the dropbox and you're on your way!
Skip the rental counter lines and check-in directly by using Alamo's touch-screen kiosk. Check-in using the kiosk and a receipt-sized rental agreement is printed. You'll be directed to your rental car on the lot. At the exit booth, show the booth agent your rental agreement and driver's license - and simply drive away.
No need to visit the counter or kiosk. You can go straight to your car!
In order to take advantage of this optional free service, you'll need to activate Accelerated Check-in online then choose the 'Skip the Counter' option. You will be required to confirm your protection options, agree to the Rental Agreement Terms & Conditions and enter a valid credit card (no charge is made until you return your vehicle). Simply print your rental agreement to bring with you, and you are all set! Go directly to your car, show the booth agent your rental agreement and driver's license - and get on the road!
There will be an additional charge 5.00 EUR per day for each additional authorized driver. Full rental conditions apply to all additional drivers. All fees quoted include VAT.
After Hours Pickups - After Hours pickups are available at this location. Advance notice of 15 hours applies. An additional fee of 30.00 EUR inclusive of VAT applies for After Hours pickups.
After Hours Returns - Please return car to Riga Airport where the car was collected at the start of the rental and return the vehicle keys to the key box located at the rental disk inside the airport terminal arrival hall.
All renters and additional drivers must be 18 or older. Only renters aged 23 or older can rent the Luxury Van vehicle group. The young driver fee for drivers between the ages of 18-21 is 3.54 EUR per day plus VAT. It is advisable to check local terms and conditions upon completion of the reservation.
The renter must advise that the rental vehicle will be taken across an international border at the time of rental.
Cross-border travel is permitted into Estonia and Lithuania. Cross border fee is 45.00 EUR (VAT incl.) per one country.
Cross-border travel is forbidden into Poland, Russia, Ukraine and Belarus.
It is recommended to contact the rental location for information relative to cross border travel and its restrictions and regulations.
A penalty fee equal to the cost of recovering the rental vehicle and a 500 Euro fine will apply for the unauthorized drop of the rental vehicle in a country prohibited for cross-border travel. A penalty fee of 250 Euro will apply for unauthorized drop of the rental vehicle in a country other than the country of rental origin.
Collision Damage Waiver (CDW) reduces the liability of the renter in the event of collision to the bodywork of the vehicle. If CDW is not included in the reservation, the renter has liability up to the full market value of the vehicle. CDW is available for purchase, if not included in the booking. If included in the reservation or purchased, the excess amounts are as follows:
Economy: 600 EUR
Compact: 700 EUR
Intermediate: 800 EUR
Standard, Passenger Van: 950 EUR
Excess will be charged every time a vehicle is damaged. CDW is not insurance.
Delivery and Collection service is available to Hotels in the center of Riga, Riga Old Town, Jurmala, Riga Ferry Harbor, Riga Railway Station and Riga Bus Station during main office hours at a charge of 15.00 EUR per service.
Deliveries and Collections outside city limits or over 10 kilometers in distance upon renter request will cost an additional 0.60 EUR per kilometer.
For out of main office hours deliveries and or collections an out of hours charge of 30.00 EUR each way will apply in addition to the above charges. Night deliveries are by request only.
Please call our station team at 371 29338899 to request Delivery or Collection service.
Out of main office hours Delivery and Collection service is subject to the same conditions as Delivery and Collection during office hours, however, an after-hours charge of 30.00 EUR applies.
All fees quoted include VAT.
If you wish to discuss or dispute any matters concerning damage to your rental vehicle then please contact the Rental Company using the contact information below: gleb@silvercar.lv, +37129171444
International one-way rentals are available at an additional cost:
Riga -Tallinn, Tallinn City office (Estonia) – 115.00 EUR plus VAT
Riga - Vilnius Airport, Vilnius City office, Kaunas Airport, Palanga Airport (Lithuania) - 115.00 EUR plus VAT.
All vehicles are delivered with a full tank of fuel and should be returned in the same condition. If a vehicle is returned with less than a full tank of fuel a refueling charge per missing litre of fuel at a rate of 2.80 EUR will apply. Prepaid fuel option is available upon request. Please ask station staff at the time of rental for information about prepaid fuel and pricing.
Driving Licence must have been held for at least two years for car groups EDMR (Economy), CDMR (Compact), CDAR (Compact) and CWMR (Compact Wagon-Estate), and for at least three years for all other car groups.
If the foreign driving licence is in Roman alphabet, then no international driving permit is required.
Otherwise the foreign driving licence must be accompanied by a notarized translation instead of an international driving permit.
Winter tires are fitted at no extra cost to all rental vehicles as mandated by law during 1 Dec until 31 March.
Visa and MasterCard credit cards are accepted as payment for rentals and upon reservation.
Cash payments may be accepted in exception to the general rule if a supporting credit card is provided. Cash payments must be arranged and approved by the Station Manager.
Deposits- Customers should present valid credit card in his or her own name for security deposit authorization purposes. The deposit amount will cover the amount of Collision Damage Waiver cover which ranges from 400.00 to 700.00 EUR depending upon vehicle class and the cost of a full tank of fuel. The purchase of partial collision damage waiver and super collision damage waiver will result in a lower deposit amount.
The deposit is blocked during the rental period and unblocked after the rental vehicle has been returned in the same condition at the time of rental pickup -no damage, full tank of fuel and no traffic fines or penalties-. Cash deposits will be returned to the rental customer within 45 days after rental return via a wire transfer to the customers bank account.
Alamo offers Roadside Assistance Protection -RAP- at select locations. RAP allows the customer to waive financial responsibility for chargeable roadside incidents such as lockouts, vehicle technical failure, towing, replacement car. RAP can be added for 2.48 Euro plus VAT per day.
RAP coverage does not include the following Flat tire, fuel delivery and key replacement.
RAP is void and null if at the time of the incident necessitating roadside assistance the renter or authorized drivers are in violation of the rental agreement. In such cases Roadside Assistance will be available but standard charges will apply.
Alamo rental locations do not provide direct Roadside Assistance to the renter. The assistance is provided by a car dealership on behalf of Alamo. RAP is available during the office rental operating hours by calling 371 29338899. Roadside Assistance outside of Latvia can also be obtained by calling 371 29338899 but is not included within this RAP package and is subject to additional charges.
All drivers (renters and additional drivers) must provide a valid driving license at the time of pick up procedure. In addition to a valid driving license, the renter must also produce ID card or passport and a major credit card in his or her own name.
An international driving license is required for anyone holding a non-European driving license.
Additional ID or further identification checks may be requested if deemed necessary. This may include an identity check with external partners who may check details supplied against databases to which they have access.
Supplementary Liability Protection - Third Party Liability coveragage limits for third party bodily injury or death is 5,000,000 EUR and for third party property damage, 1,000,000 EUR. There is no specific minimum coverage amount for this insurance policy as ever case is investigated individually.
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