Downtown Montreal Stanley St. Car Rental

Renter’s spouse or domestic partner who meet the same age and driver’s license requirements of the renter are authorized drivers at no additional charge.  Any additional authorized drivers must appear at time of rental and meet age and driver’s license requirements.  An additional charge of $10 per day for each additional authorized driver will be added to the cost of the rental, unless other contractual conditions apply.
A spouse or domestic partner is the only permitted additional driver on a rental secured with a debit card. 

Mon 7:00pm-7:00am Tue 7:00pm-7:00am Wed 7:00pm-7:00am Thu 7:00pm-7:00am Fri 9:00pm-7:00am Sat 5:00pm-8:00am Sun 6:00pm-7:00am
If returning after hours, please place the keys and the rental jacket in the Alamo return drop box located on the wall in front of the branch entry.

Please see the Renter Requirements policy for age requirements and youthful driver charges.

Vehicles rented in Canada can be driven throughout Canada and the US.

Vehicles cannot be driven into Mexico.

Collision Damage Waiver (CDW) is not insurance.  The purchase of CDW is optional and not required in order to rent a vehicle.

You may purchase optional CDW for an additional fee.  If you purchase CDW we agree, subject to the actions that invalidate CDW listed on the rental agreement, to contractually waive your responsibility for all or part of the cost of damage to, loss or theft of, the vehicle. DW does not apply to damage occurring in Mexico.

When deciding whether or not to purchase DW, you may wish to check with your insurance representative or credit card company to determine whether, in the event of damage to, or theft of, vehicle, you have coverage or protection for such damage or theft and the amount of your deductible or out-of-pocket risk. 

One-Way rentals are allowed within Canada and may be assessed a one-time drop charge or mileage charge in addition to the rental rate. This is also known as an 'inter-city' fee.

If there is a drop charge fee, it will be disclosed when you book via the web site and is payable at time of pick-up.

The return location is indicated on your rental agreement. The cost of the rental reflects the return of the vehicle to that location. Returning the vehicle to a location other than the one indicated on your rental agreement will incur a separate charge.

Effective for rentals with a rental period commencing on or after January 1, 2021, EP will no longer be offered for sale.  If you reserved EP with your rental reservation for a rental starting on or after January 1, 2021, you will be provided the option to purchase Supplemental Liability Protection (SLP) with a combined single limit of $300,000 (Uninsured Motorist/Underinsured Motorist Benefits included only where required by law in select states) at the price shown at time of rental.

The purchase of Extended Protection (EP) is optional and not required in order to rent a vehicle.

This is a summary only and is subject to all provisions, limitations, exceptions and exclusions of the EP policy. Upon request, a copy of the policy is available for review. EP may provide a duplication of coverage already furnished under a personal insurance policy or some other source. Owner’s employees, agents or endorsees are not qualified to evaluate the adequacy of renter’s existing coverage.

Optional EP provides you with minimum financial responsibility limits (at no charge to you) as outlined in the applicable motor vehicle financial responsibility laws of the state where the vehicle is operated AND excess insurance provided by the insurance policy. This supplies you and any authorized drivers with third-party liability protection with a combined single limit per accident equal to the difference between the minimum financial responsibility limits referenced above and $1,000,000 Combined Single Limit per accident. EP will respond to third party accident claims that result from bodily injury, including death, and property damage that arise from the use or operation of the vehicle as permitted in the Rental Agreement. The policy does not provide coverage for any loss arising from the use or operation of Vehicle in Mexico.

As a customer, you have a choice as to how you would like to pay for fuel.

Option 1:  Prepay Fuel

• This option allows the renter to pay for the full tank of gas at the time of rental and return the tank empty. No refunds will be issued for unused gas.

Option 2:  We Refill

• This option allows the renter to pay Alamo at the end of the rental for gas used but not replace. Price per litre will be higher than local fuel prices.

Option 3:  You Refill

• This option allows the renter to return the vehicle with a full tank of gas to avoid extra fuel charges.

Customers who reside in the United States, U.S. Territories, or Canada

Customers who reside in the U.S., U.S. Territories, or Canada must present a valid, unexpired government-issued Driver’s license which includes a photograph of the customer.  Digital licenses are not accepted.  The driver's license must be valid for the entire rental period.

Members of the United States Armed Forces who are on active duty may present an expired home state license under the following conditions:

• They also present an Active Military ID, and

• They are in compliance with their military extension policy of the state which issued the license.  These policies vary by state and customers are encouraged to check with the appropriate department of motor vehicles for more information.

Customers renting in Florida and presenting a Connecticut or Delaware license: As of July 1, 2023, certain, but not all, licenses issued by the foregoing states are considered invalid under Florida law and will not be accepted.  Please check with the Florida Department of Highway Safety and Motor Vehicles to determine if your license is valid under Florida law.  As of August 14, 2023, information regarding license validity was able to be located at the following webpage on the Florida Department of Highway Safety and Motor Vehicles website - https://www.flhsmv.gov/driver-licenses-id-cards/visiting-florida-faqs/

Customers travelling to the U.S. and Canada from other countries

It is important that customers check with the appropriate Department of Motor Vehicles in the States or Provinces in which they intend to travel to ensure compliance with their various licensing laws. Digital licenses are not accepted. The following practices are used to ensure the customer is presenting a facially valid license at the time of rental. 

Customers traveling to the United States and Canada from another country must present the following:

• Their home country driver’s license that is valid, unexpired and includes a photograph, and

• If the home country license is in a language other than English (or French, for rentals in Canada) and the letters are English (i.e. German, Spanish, etc.) an International Driver’s Permit is recommended, but not required, for translation purposes in addition to the home country license.  

• If the home country license is in a language other than English and the letters are not English (i.e.alphabet is not an extended Latin-based alphabet like German or Spanish but is Russian, Japanese, Arabic, etc.) an International Driver’s Permit is required. 

• If an International Driver’s permit cannot be obtained in the home country, another professional, type-written translation may be substituted.  In either case the home country license must also be presented.

• Customers may not rent a vehicle solely with the International Driver’s Permit.  The International Driver’s Permit is a translation of the individual’s home country license and is not considered a license nor is it considered valid identification.

• In some US locations, customers not holding a US driver’s license may be asked to provide additional documentation.  Examples of this may include a valid passport or, in certain states (AZ, CA, CO, NM, TX) a valid Mexican voter registration card and/or inbound and outbound travel documentation.
   
• In some Canadian locations, customers not holding a Canadian driver’s license may be asked to provide additional valid government-issued documentation.  Examples of this may include a valid passport.

Other requirements

• Photocopies of Driver’s Licenses are not accepted

• “Learner’s Permits” are not accepted.

• Any license which, on its face, restricts the licensee to the use and operation of a vehicle equipped with a form of a breathalyzer apparatus is not accepted.

• Temporary Driver’s Licenses may be refused if the renting location is unable to otherwise verify the customer’s identity or verify the authenticity of the temporary license.  Additional Government-issued identification may be required.

Personal Accident Insurance – Personal Effects Coverage – THE PURCHASE OF PERSONAL ACCIDENT AND PERSONAL EFFECTS INSURANCE (PAI-PEC) IS OPTIONAL AND OFFERED AT THE TIME OF RENTAL FOR AN ADDITIONAL DAILY CHARGE. THE PAI-PEC IS NOT REQUIRED TO RENT A VEHICLE.  PLEASE READ THE CERTIFICATE OF INSURANCE WORDING CAREFULLY FOR A FULL DESCRIPTION OF COVERAGE AND EXCLUSIONS.  The PAI coverage provides renter and renter’s passengers with accidental death, dismemberment, and accident medical expenses and ambulance expense benefits. The PEC coverage insures the personal effects of the renter, additional drivers, or anyone who is travelling with the renter against risks of loss or damage to personal effects.  Benefits are payable in addition to any other insurance coverage the renter or passengers may have.  The coverage provided by PAI-PEC may duplicate the renter’s existing coverage. Alamo is not qualified to evaluate the adequacy of the renter’s existing coverage.  Therefore, the renter should examine his or her personal insurance policies or other coverage(s) that may duplicate the coverage provided by PAI-PEC.  This is a summary only. PAI-PEC is subject to the provisions, limitations and exclusions of the PAI-PEC policy, which is underwritten by AIG Insurance Company of Canada. The premium for PAI-PEC is 6.99 CAD per day.

If you are renting a vehicle in Quebec, please review the following information:

Fact Sheet / Fiche de renesignements

Product Summary / Sommaire du Produit

Certificate of Insurance / Attestation d’assurance

Please read the Renter Requirements Policy for details pertaining to deposits and general rental requirements at this location.

Renter may purchase Roadside Plus (RSP) from Owner for an additional fee. If Renter purchases RSP, Owner agrees, subject to the actions that invalidate Collision Damage Waiver, to contractually waive Renter’s responsibility for the cost to provide 24/7 roadside assistance (where available) which includes replacement of lost keys (including remote entry devices), flat tire service (if no inflated spare is available, the vehicle will be towed. Cost of a replacement tire is not covered by RSP), lockout service (if the keys are locked inside the vehicle), jumpstarts, and fuel delivery service for up to 3 gallons (or equivalent liters) of fuel if Vehicle is out of fuel. Roadside Plus services are only available in the United States and Canada. If Renter does not purchase RSP, or RSP is invalidated as set forth above, roadside assistance will be available, but standard charges will apply. RSP does not apply in Mexico. For roadside assistance call 1-800-407-4411.

RENTER REQUIREMENTS -

All renters and additional drivers must be 21 or older. All renters must have a valid driver’s license and a major credit card or debit card in their name. Individuals with learners’ or instructional permits are not eligible to rent. This is only a summary. For additional details, please reference the Driver’s License Information Policy. 

 
AGE - 
 
The underage surcharge for drivers between the ages of 21 and 24 is $20 per day. Renters between the ages of 21 and 24 may rent the following vehicle classes: Economy through Full Size cars, Cargo and Minivans, Pickup Trucks, and Compact, Small and Standard SUVs with seating up to 5 passengers.
 

DEBIT CARD  -

•  Only US and International Debit cards are accepted. Canadian Debit cards are not accepted at the time of pickup. 

•  At airport locations, US and International debit card deposits are only accepted at the time of rental if accompanied by a ticketed return travel itinerary. The name and address shown on the renter’s driver’s license must match their current home address.   

•  Other than the renter’s spouse or domestic partner, no other additional drivers are allowed. 

•  At the time of rental, charges will be placed on the US or International debit card which reduce the available funds in the account associated with the card used.  Renter is responsible for any overdraft fees incurred.  See Rental Authorization and Deposit Amount for more details. 

Renters using a debit card may rent the following vehicle classes: Economy through Full Size cars, Cargo and Minivans, Pickup Trucks, and Compact, Small and Standard SUVs with seating up to 5 passengers.
 
RENTAL AUTHORIZATION AND DEPOSIT AMOUNT  -

Disembarking passengers will be asked to provide a credit card (Visa, Mastercard or American Express) or debit card with funds to cover the cost of the rental. Renters without a ticketed return travel itinerary will need to provide a credit card to cover the cost of rental plus 20% and an additional $400. US or international Debit cards are only accepted at the time of rental if accompanied by a ticketed return flight itinerary.   

Money orders and prepaid cards are not acceptable forms of security deposit but may be used to pay any balance due at the end of the rental. Cash is not accepted.  

Renter may purchase Roadside Plus (RSP) from Owner for an additional fee. If Renter purchases RSP, Owner agrees, subject to the actions that invalidate Collision Damage Waiver, to contractually waive Renter’s responsibility for the cost to provide 24/7 roadside assistance (where available) which includes replacement of lost keys (including remote entry devices), flat tire service (if no inflated spare is available, the vehicle will be towed. Cost of a replacement tire is not covered by RSP), lockout service (if the keys are locked inside the vehicle), jumpstarts, and fuel delivery service for up to 3 gallons (or equivalent liters) of fuel if Vehicle is out of fuel. Roadside Plus services are only available in the United States and Canada. If Renter does not purchase RSP, or RSP is invalidated as set forth above, roadside assistance will be available, but standard charges will apply. RSP does not apply in Mexico. For roadside assistance call 1-800-407-4411.

Our TollPass Program is our electronic toll collection program which allows our renters to drive through electronic toll lanes and pay tolls electronically, without having to stop and pay cash. In addition, many toll plazas have converted to all electronic tolling and removed the option for travelers to stop and pay cash at toll plazas.

The TollPass Program is offered in different ways, depending on where you rent. Visit the websites below for more information. http://www.alamo.com/en_US/car-rental-faqs/toll-charges/northeast-us-tolls.html

• Northeast US (including regions in the Midwest):

https://www.alamo.com/en_US/car-rental-faqs/toll-charges/northeast-us-tolls.html

• Chicago Metropolitan Area:

https://www.alamo.com/en_US/car-rental-faqs/toll-charges/chicago-toll-pass-program.html

• Golden Gate Bridge and Northern California Bay Area:

https://www.alamo.com/en_US/car-rental-faqs/toll-charges/northern-california-toll-options.html

• Southern California:

https://www.alamo.com/en_US/car-rental-faqs/toll-charges/southern-california-toll-options.html

• CO, FL, TX, NC, GA, WA, PR, and Ontario Canada:

https://www.alamo.com/en_US/car-rental-faqs/toll-charges/other-state-toll-options.html 

• Louisville KY:

https://www.alamo.com/en_US/car-rental-faqs/toll-charges/indiana-kentucky-toll-options.html

To view our entire coverage map, go to https://www.alamo.com/en_US/car-rental-faqs/toll-charges.html and click on Coverage Map.


TollPass products not available at all locations or at locations operated by a Licensee. Please refer to your rental locations policies and/or offerings for toll products to determine availability of TollPass